Dear Biscuiteers
I am writing to thank you for resolving my recent orders. ( 5000482571 + 5000484859)
I wish to commend you for your exceptional customer service in this case, and as I have always previously experienced as a long term customer.
In particular please thank all your staff involved, and responsible for emails :
24/9/26. Mila and Martha
29/9/26. Kieran Adam’s
( I have now received delivery of both of the above orders, so if you wish me to return one of these , I will gladly do so. )
Best wishes, David Musson
PS Keep up the good work.
Delightful and delicious Letterbox biscuit with a donation to Great Ormond Street Hospital!
Biscuits were delicious and service excellent/ quick response when tin arrived damaged snd a replacement sent promptly- Thank you
What a delightful little box of gems. Lovely present to give and receive and looked too good to eat.
Although we had a problem with the order being dispatched to the wrong address, I was able to speak to Kieran who placed another order in time for my friends birthday. Thank you also for the voucher for the inconvenience. As usual the macarons were superb.
A great tin of biscuits, look perfect and taste just as good. Great for anyone who loves a fancy breakfast
I bought yhe 3D birthday cake as a 21st birthday present for my cousin, dhe loved it. It is a great alternative to a birthday cake.
So much choice - finally landed on the ‘tini bit older’ martini biscuits and the recipient loved them. Will be ordering again!
My mum loved it. The fact that you guys allow people to write swear words on your biscuits is what makes you number one.
Very well presented, personalised biscuit. The decoration was very professional. This was a birthday present for my daughter. My daughter said that it was absolutely delicious and the fact that she demolished it within the space of a minute or two confirms it.
Such a sweet engagement gift! The happy couple absolutely loved it and, judging by the fact that they ate the whole lot in one sitting, I’d say it was a definite hit! 😂 Beautifully packaged, arrived right on time and clearly tasted fabulous. What more could I ask for? Highly recommend!
It was fantastic! Loved every second of it:) staff was really nice, the atmosphere and the location are great. Came over to London for a week emd with my daughter (14) and booked ectra time just for the DIY Icing. It won't be the last time:) Thank you for everything!
I often order and again I was not disappointed. A birthday treat for a friend who was delighted. Thank you!
Gorgeous quality as always, made the perfect birthday gift for a special friend!